1. Verify that the kiosk is plugged in to the wall outlet.
2. Verify that the surge protector is turned on.
3. Verify that the computer and monitor are plugged into the surge protector.
4. Check to see if the computer power cable is securely connected to the computer.
5. Please call support at (866.372.4483, option 4) if the kiosk is still not working.